Senior Information and Assistance Program (I&A)

The Senior Information and Assistance Program (I&A) is the main entry point to services within each Area Agency on Aging. The I&A staff assess individuals' needs and link them to local services or provide referrals to programs in other communities. The aging services network is committed to helping seniors remain in their own homes and maintain a high quality of life for as long as possible.

The I&A program provides accurate and up-to-date information about different support programs and services available within the local community. The California Department of Aging supports a toll-free information line for use from anywhere in the State. Regardless of the area, the caller can dial 1-800-510-2020 (using a land-line phone) and be automatically connected with the local I&A service provider. If information is needed about other areas, the caller will be referred to service providers in those regions.

The I&A staff are also responsible for following-up to ensure individuals have obtained services. In addition, I&A staff work with local agencies on disaster planning and preparedness activities to address older adults' needs during local or statewide disasters.

Eligibility

Income - No requirement

Age - No requirement

Cost - There is no charge to access the Senior Information Assistance Line

Access

Toll-free 1-800-510-2020

Click here for the local Area Agency on Aging.

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Need Help?
If you are within California and are looking for services
call 1-800-510-2020
If you are outside California
call 1-800-677-1116