Program Overview

Background

The Aging and Disability Resource Center (ADRC) initiative is a collaborative effort led by the Administration for Community Living (ACL) and Centers for Medicare & Medicaid Services (CMS). ACL brings together the Department of Health and Human Services Office on Disability, the Administration on Aging and the Administration for Intellectual and Developmental Disabilities. ACL actively partners with the Veterans Administration as well as the Department of Education. This initiative seeks to streamline access to long-term services and supports (LTSS) for older adults, all persons with disabilities, family caregivers, veterans and LTSS providers. Currently, 52 states and territories are operating or are in the process of implementing the core elements of an ADRC.

In many communities, multiple agencies administer long-term support services and have complex, fragmented and often duplicative intake, assessment and eligibility functions. ADRCs build on the strength of existing community agencies, such as Area Agencies on Aging and Centers for Independent Living, to provide a single, more coordinated system of information and access for all persons seeking long-term support to minimize confusion, enhance individual choice, and supporting informed decision-making.

Testimonials from ADRCs

Testimonials from consumers, family members, and professionals reinforce the high satisfaction level:

  • “I am using this agency for my Dad who is unable to take care of himself. My mother is 85 years old w/severe arthritis and cannot take care of Dad’s personal hygiene, etc, as well as she used to. Your agency has been wonderful and a God send. I would truly recommend this agency to all my friends that have older parents that need help and assistance to help “rid” the burden of doing it all by themselves.”
  • “My brother has never been happier in his life! Thank you so much!”
  • “Thanks for going the extra mile. I was at the end of my rope in terms of what I could do [for this client]. It’s great to have an agency like yours to turn to when we’re out of options.”
  • "I never knew that this could be so easy and pleasant. I was expecting something far more bureaucratic and difficult!"

Click here for the Federal Aging and Disability Resource Center Technical Assistance.

Updated December 14, 2015

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