Supportive Services

Program Code

The Older Americans Act (OAA) Title III B Supportive Services program code is 3900100.

Program Description

The OAA seeks to enable older individuals to maintain their well-being through locally developed community-based systems of services. The OAA Title III B Supportive Services Program provides a variety of services to address functional limitations, maintain health and independence, and promote access to services.

The Title III B Information and Assistance (I&A) Program is the entry point to services in a Planning and Service Area (PSA). I&A staff assess individuals’ needs, make referrals to local services or programs in the communities, and follow-up with individuals to find out if service needs were met. In addition, I&A staff work with local agencies on disaster planning and preparedness activities to address older adults’ needs during local or statewide disasters.

The Title IIIB Supportive Services Program provides a variety of services, including but not limited to:

Personal Care, Homemaker, and Chore

Services provide assistance for individuals who otherwise could not remain in their homes

Adult Day Care/Adult Day Health

Services provide social and recreational activities in a supervised, protective, congregate setting during some portion of a day

Case Management

Services provide for an assessment of an individual’s needs and arrangement for in-home and other services

Assisted Transportation

Services provide door-to-door transportation, which may include escort services for those who cannot use the public transportation system

Transportation

Services include vouchers for reduced rates on public transit, van transport to congregate meals, medical appointments, etc.

Legal Assistance

Services include legal advice, counseling, and representation by an attorney or legal staff

Telephone Reassurance

Services provide safety checks and social contact through periodic telephone calls for those who might otherwise be isolated

I&A

Assists individuals to find needed services and resources

Outreach

Initiates contacts with potential clients to encourage use of existing services and benefits

Program Benefits

The Program enables older adults to access services that address functional limitations, promote socialization, continue health and independence, and protect elder rights. Together, these services promote older adults’ ability to maintain the highest possible levels of functioning, participation, and dignity in the community.

Program Eligibility

Eligibility Criteria Eligibility Requirement
Age

Individuals 60 years of age or older

Income

No requirement

Other

No requirement

Program Funding

Funding Type Funding Information
Source
  • OAA federal funds via Administration for Community Living (ACL)
  • State General Fund (GF)
  • Local funds
  • In-kind contributions
Allocation Formula

Intrastate Funding Formula

Match Requirements
  • 5 percent State GF
  • 10 percent local funds
Other
  • 30 percent of funds can be transferred between Title III B (Supportive Services) and Title III C-1 and Title III C-2
  • Voluntary contributions are accepted
State Fiscal Year Cycle

July 1 - June 30

Program Statistics

Program Fact Sheets - Statewide

Available Content:

Program Fact Sheets - Local Level