The OAA seeks to enable older individuals to maintain their well-being through locally developed community-based systems of services. The OAA Title III B Supportive Services Program provides
a variety of services to address functional limitations, maintain health and independence, and promote access to services.
The Title III B Information and Assistance (I&A) Program is the entry point to services in a Planning and Service Area (PSA). I&A staff assess individuals’ needs, make referrals to local
services or programs in the communities, and follow-up with individuals to find out if service needs were met. In addition, I&A staff work with local agencies on disaster planning and
preparedness activities to address older adults’ needs during local or statewide disasters.
The Title IIIB Supportive Services Program provides a variety of services, including but not limited to:
Personal Care, Homemaker, and Chore
Services provide assistance for individuals who otherwise could not remain in their homes
Adult Day Care/Adult Day Health
Services provide social and recreational activities in a supervised, protective, congregate setting during some portion of a day
Services provide for an assessment of an individual’s needs and arrangement for in-home and other services
Services provide door-to-door transportation, which may include escort services for those who cannot use the public transportation system
Services include vouchers for reduced rates on public transit, van transport to congregate meals, medical appointments, etc.
Services include legal advice, counseling, and representation by an attorney or legal staff
Services provide safety checks and social contact through periodic telephone calls for those who might otherwise be isolated
Assists individuals to find needed services and resources
Initiates contacts with potential clients to encourage use of existing services and benefits