Welcome to CalEVV

The State of California implemented the California Electronic Visit Verification (CalEVV) system for Personal Care Services (PCS) on January 1, 2022, and Home Health Care Services (HHCS) on January 1, 2023, in accordance with the federally mandated requirements of the 21st Century Cures Act.

Does EVV apply to me?

The Provider Types and Codes document outlines the providers that will be impacted by EVV. Please reference this document to verify if your program will need to comply with EVV requirements.

If your program’s Medi-Cal provider type and procedure codes are not listed in this document, then EVV will not apply to you.

Provider Self-Registration Portal

Those who provide Personal Care Services (PCS) or Home Health Care Services (HHCS), are required to register in the Provider Self-Registration Portal. As needed, please refer to the Quick Reference Guide (QRG) and instructional materials below to help complete your registration:

CalEVV Training & Reference

Visit the online CalEVV Training & Reference Library. Most of the featured instructional videos are fewer than 20 minutes in length. The videos may be accessed anytime and are a great resource for new or established staff members who use CalEVV.

Resources for Jurisdictional Entities

Jurisdictional Entities (JEs) are essential partners in implementing CDA’s EVV program. JEs are local organizations that authorize and pay providers and vendors. Additionally, JEs are responsible for day-to-day oversight of service delivery to program participants. At CDA, our JE partners consist of Managed Care Plans (MCPs) and Multipurpose Senior Services Program (MSSP) Sites. To support JEs with EVV monitoring and compliance functions, CDA offers the following guidance documents on the CDA Forms page:

  • CDA Form 4049 – Technical Assistance and Intervention Log
  • CDA Form 4050 – Electronic Visit Verification (EVV) Policy and Procedures
  • CDA Form 4051 – Sanction Request Form, Electronic Visit Verification (EVV) (1/1/2026)
  • CDA Form 4051i – EVV Sanction Request Form Instructions

Additional Guidance

The items below offer additional information on a variety of special EVV topics. These reference materials are designed to assist providers, vendors, and Jurisdictional Entities (JEs) to successfully participate in the EVV Program:

CDA EVV Contact Information

For Community-Based Adult Services (CBAS) and Multipurpose Senior Services Program (MSSP) CalEVV technical assistance and general questions, please email EVV@aging.ca.gov.

For additional CalEVV software support only, contact Sandata Customer Care:
Phone: 1 (855) 943-6070
Email: CACustomerCare@sandata.com

Alternate EVV--General Information

California offers a free CalEVV software solution to assist providers in achieving 21st Century Cures Act compliant claims matching for EVV. However, if a provider chooses to use a third-party software provider, that third-party entity must be certified to meet the California standard. The following are some useful informational resources:

Alternate EVV--Specifications