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    Aging & Disability Resource Connection

    The California Department of Aging (CDA) administers programs that serve older adults, adults with disabilities, family caregivers, and residents in long-term care facilities throughout the State. These services are provided locally by contracted agencies. This webpage is intended for those who provide, or seek to provide, Aging and Disability Resource Connection (ADRC) services.

    Introduction to ADRC – Recorded Webinar
    For Providers & Partners - ADRC Program Overview
    For Consumers - Aging and Disability Resource Connection
    For Providers & Partners - Program Narrative and Fact Sheets

    Designated & Emerging ADRCs

    Aging and Disability Resource Connection Status AAA Core Partner ILC Core Partner
    Alameda County Emerging Alameda County Area Agency on Aging Department of Aging & Adult Services Center for Independent Living (CIL) and Community Resources for Independent Living (CRIL)
    Kern County Emerging Kern County Aging & Adult Services Independent Living Center of Kern County (ILCKC)
    Marin County Designated Marin County Adult & Aging Services Marin Center for Independent Living (MCIL)
    Monterey County Emerging AAA Division Department of Social Services County of Monterey Central Coast Center for Independent Living (CCCIL)
    Nevada County Designated Agency on Aging Area 4 (AAA4) FREED, Center for Independent Living
    Orange County Designated Orange County Office on Aging Dayle McIntosh Center for the Disabled (DMC)
    Placer County Emerging Agency on Aging Area 4 (AAA4) Placer Independent Resource Services, Inc. (PIRS)
    Riverside County Designated Riverside County Office on Aging Community Access Center (CAC)
    San Francisco County Designated San Francisco County and City Department of Aging & Adult Services Area Agency on Aging Independent Living Resource Center (ILRC-SF)
    San Benito County Emerging Seniors Council of Santa Cruz and San Benito Counties Central Coast Center for Independent Living (CCCIL)
    San Bernardino County Emerging San Bernardino County Department of Aging & Adult Services Rolling Start, Inc. (RS)
    Sonoma County Emerging Sonoma County Area Agency on Aging Disability Services and Legal Center
    South Central Los Angeles Emerging City of Los Angeles Department of Aging Communities Actively Living Independent & Free (CALIF)
    The Mother Lode (Amador/Calaveras/Tuolumne/Mariposa Counties) Emerging Area 12 Agency on Aging Disability Resource Agency for Independent Living (DRAIL)
    Ventura County Designated Ventura County Area Agency on Aging Independent Living Resource Center (ILRC-SB)
    Yolo County Emerging Agency on Aging Area 4 (AAA4) Resources for Independent Living (RIL)
    Yuba and Sutter Counties Emerging Agency on Aging Area 4 (AAA4) FREED, Center for Independent Living

    Membership

    ADRC Advisory Committee Membership Application Form
    ADRC Advisory Committee Membership
    ADRC Advisory Committee Charter

    Meeting Dates

    ADRC Advisory Committee Meeting Dates 2021

    Meeting Materials

    March 19, 2021

    Time: 9:00 AM - 12:00 PM
    Participation:
    i. Join Zoom Meeting: https://zoom.us/j/95016923629?pwd=cEhhV2RCTlRERkJJK3phMmRYTVpIQT09 or
    ii. Dial by your location: (888) 788-0099 (Meeting ID: 950 1692 3629 and Passcode: 175500)

    Meeting Materials:

    January 15, 2021

    Time: 9:00 AM - 12:00 PM
    Participation:
    i. Join Zoom Meeting: https://zoom.us/j/95016923629?pwd=cEhhV2RCTlRERkJJK3phMmRYTVpIQT09 or
    ii. Dial by your location: (888) 788-0099 (Meeting ID: 95016923629)

    Meeting Materials:

    October 16, 2020

    Time: 11:00 AM - 3:00 PM
    Participation:
    i. Join Zoom Meeting: https://zoom.us/j/96663361483?pwd=TUFpenQ4ZkZ5aEh6OVVKOUYyL2s1dz09 or
    ii. Dial by your location: (888) 788-0099 (Meeting ID: 96663361483)

    Meeting Materials:

    August 21, 2020

    Time: 11:00 AM - 3:00 PM
    Participation:
    i. Join Zoom Meeting: https://zoom.us/j/95310576825?pwd=dlNtY2xrWGZ6a1RtWXl6Y2JhZ0FKdz09 or
    ii. Dial by your location: (888) 788-0099 (Meeting ID: 95310576825)

    Meeting Materials:

    June 19, 2020

    Time: 1:00 - 4:00 PM
    Participation:
    i. Join Zoom Meeting: https://zoom.us/j/98067777824?pwd=MWFxN2VlTUFRS0Ywb0U5a1dVTW0xQT09 or
    ii. Dial by your location: (888) 788-0099 (Meeting ID: 98067777824)

    Meeting Materials:

    May 4, 2020

    Time: 3:00 - 4:30 PM
    Participation:
    i. Join Zoom Meeting: https://zoom.us/j/91077805472 or
    ii. Dial by your location: (888) 788-0099 US Toll-free

    Meeting Materials:

    March 20, 2020 - CANCELLED

    Time: 11:00 AM - 3:00 PM
    Conference Line: 1-888-455-3150; Participant Code: 3143427

    Meeting Materials:

    January 17, 2020

    Time: 10:00 AM - 3:00 PM
    Location: 1000 G Street, #100, Sacramento, CA 95814
    Conference Line: 1-888-455-3150; Participant Code: 3143427

    Meeting Materials:

    December 6, 2019

    Meeting Materials:

    October 18, 2019

    Meeting Materials:

    August 16, 2019

    Meeting Materials:

    July 12, 2019

    Meeting Materials:

    May 17, 2019

    Meeting Materials:

    March 15, 2019

    Meeting Materials:

    January 18, 2019

    Meeting Materials:

    For past meeting information and materials, please contact ADRC program staff at ADRC@aging.ca.gov.

    ADRC Partnership Benefits

    The growing number of Californians seeking Long-Term Services and Supports (LTSS) and the desire to develop coordinated networks to assist older adults, people with disabilities and caregivers in navigating the fragmented/complex system of LTSS often results in local leaders exploring service delivery improvements using the ADRC (“No Wrong Door”) partnership model. Local government and non-profit organizations may begin an ADRC partnership by contacting CDA at any time. CDA provides interested partnerships with information bulletins, updates, training opportunities, and announcements for planning a local ADRC partnership.

    Partnership benefits include:

    • Streamlined Information and Services to Consumers: Consumers of any age, disability, or income level can contact any one ADRC partner organization to access a wide array of Long-Term Services and Support options offered by ADRC partners in the community.
    • Community Collaboration: ADRCs have the opportunity to collaborate with local health care systems, veterans’ organizations, independent living organizations, and aging service organizations to enhance access to public and private programs/services for consumers and strengthen resources for each partner organization.
    • Maximization of Resources: ADRC partnerships can maximize existing resources and streamline consumers’ access to services through shared program intake, application assistance, service provider information, and staffing and funding resources.
    • No Cost Technical Assistance: ADRCs are provided guidance for planning and sustaining ADRC partnerships and services.

    Path to ADRC Designation

    Step 1: Submit Letter of Interest

    • Submit Letter of Interest with contact information to receive information, tools, updates, and training opportunities.

    Step 2: Apply for Emerging ADRC Status

    • Complete the Emerging ADRC Evaluation Tool demonstrating that your partnership has developed the foundational building blocks to pursue ADRC designation.
    • CDA leadership will review your responses and evaluate the development of your foundational building blocks.
    • Upon approval, your Emerging ADRC partnership would be able to apply for infrastructure development funds as available, receive one-on-one technical guidance, and be granted approval to be recognized as an Emerging ADRC.
    • Continue developing your ADRC partnership to fulfill the ADRC Designation Criteria in establishing a No Wrong Door System and person-centered practices for your consumers.

    Step 3: Pursue ADRC Designation

    • When partnership has met the California ADRC Designation Criteria (2012), the ADRC partnership completes and submits the ADRC Designation Evaluation Tool along with any supporting documentation.
    • Evaluation of your ADRC Designation responses will go through a desk review, operational review, and interview process to assess whether ADRC Designation Criteria are met and person-centered practices and a No Wrong Door System are in place.

    Step 4: ADRC Designation Determination

    • An ADRC Designation Review Panel, consisting of representatives from CDA, the Department of Rehabilitation and other allied departments, will review submitted materials, evaluation reports, and staff recommendations to make the determination whether a partnership is granted designation status or needs additional time to meet designation requirements.
    • ADRC Designation signifies that CDA has assessed the effectiveness of your partnership and has granted approval to be designated as an ADRC. Partnerships that are granted approval to become a Designated ADRC will receive an acknowledgement and certification from CDA to signify ADRC designation status.
    • Upon designation, continue to develop and enhance your ADRC partnership to expand your reach to more consumers and streamline access to services.

    Contact ADRC@aging.ca.gov for further information.

    ADRC Designation Resources

    CDA supports local partnerships in putting together the building blocks of the ADRC model by supplying information and technical assistance. Resources to support your local partnership are provided below.

    Path to ADRC Designation – This document outlines the general steps for local partnerships to achieve ADRC Designation.

    Making the most of ADRC Partnership - A planning tool for local partnerships to prepare and discuss with partners to pursue ADRC Designation.

    ADRC Self-Assessment Tool - This is a self-administered ADRC readiness review intended to indicate the progress toward building the organizational relationships necessary for the success of an ADRC partnership in California. With this tool, core partners can assess their own level of readiness to finalize details necessary to meet the State's ADRC Designation Criteria.

    Letter of Interest Template – Interested Partnerships are requested to submit a Letter of Interest to formally express interest in learning about ADRC. Submission of a Letter of Interest will initiate communications and distribution of information bulletins, updates, training opportunities, and announcements form CDA, as available. Letter of Interest may be submitted at any time.

    ADRC Designation Criteria – California’s ADRC Designation Criteria are based on the federal Administration on Community Living (ACL) No Wrong Door (ADRC) Key Elements and were developed in collaboration with stakeholders. The ADRC Designation Criteria serve as consistent hallmarks of quality for each ADRC partnership.

    Emerging ADRC Evaluation Tool – This tool outlines the criteria for becoming an Emerging ADRC. The criteria focuses on eight baseline measures from the California ADRC Designation Criteria (2012) and are seen as the foundational building blocks in developing ADRC core functions, a person centered philosophy, and a No Wrong Door System to better serve consumers in the community.

    ADRC Designation/Re-Designation Process (2019) – CDA has updated its designation/re-designation process effective October 2019 to streamline the designation process for ensuring the integrity of the ADRC Partnership model as described in State statute (WIC 9120) and preparing designated and emerging ADRC partnerships for the ADRC Infrastructure Grants Program (WIC 9121).

    ADRC Designation Process Update (2020) – This document describes the process to becoming a Designated ADRC; includes updates to the procedures, tools, and submission deadlines for Interested Partnerships, Emerging ADRCs, and Designated ADRCs; and supersedes the ADRC Designation/Re-Designation Process (2019) document.

    ADRC Designation Evaluation Tool – This tool may be used by applicants and the ADRC Designation Review Panel to evaluate whether applications fulfill the identified ADRC Key Indicators for becoming a State-designated ADRC.

    Questions about ADRC topics may be sent to ADRC@aging.ca.gov.

    Important Due Dates

    ADRC Designation Application

    Local partnerships can apply for ADRC Designation at any time. However, local partnerships must submit a completed ADRC Designation Evaluation Tool and related documentation no later than October 30, 2020 for review and consideration to be a Designated ADRC effective January 1, 2021. Refer to the ADRC Designation Process Update (2020) for further instructions.

    Note: No action is required at this time from currently Designated ADRCs to maintain designation status.

    Emerging ADRC Status Application and Renewal

    • Current Emerging ADRCs interested in renewing Emerging status past December 31, 2020 must submit a completed Emerging ADRC Evaluation Tool no later than October 30, 2020. Emerging ADRCs that do not submit their evaluation tool by October 30, 2020 will no longer be considered an Emerging ADRC effective January 1, 2021.
    • New Applicants may apply for Emerging ADRC status at any time. However, those who want to be considered for Emerging ADRC status effective January 1, 2021 must apply by submitting a completed Emerging ADRC Evaluation Tool no later than October 30, 2020.
    • Refer to the ADRC Designation Process Update (2020) for further instructions.

    General Information

    The Aging and Disability Resource Connection (ADRC) program develops coordinated networks of programs and services (No Wrong Door Systems) to serve the needs of older adults, people with disabilities and caregivers in navigating the fragmented/complicated system of long-term services and supports and achieving their personal goals and preferences for healthy aging. California Senate Bill 80 (SB 80) established the State’s first ADRC Infrastructure Grants Program which enables the California Department of Aging (CDA) to award grants to interested and qualified Area Agencies on Aging (AAA) and Independent Living Centers (ILC) to 1) complete the planning and application process for designation and approval to operate as an ADRC program and 2) aid Designated ADRC programs in expanding or strengthening services for the purpose of implementing a No Wrong Door System. Local partnerships that have been approved as a Designated ADRC or an Emerging ADRC are qualified to receive funding under the ADRC Infrastructure Grants Program.

    Grant Documents:

    Reporting Requirements

    ADRC Workplan

    • Who is required: Emerging ADRCs
    • Frequency: Quarterly
    • Due Dates:
      • July 31, 2020 for original workplan
      • October 31, 2020 for updated workplan indicating the progress made between July 1, 2020 and September 30, 2020
      • January 31, 2021 for updated workplan indicating the progress made between October 1, 2020 and December 31, 2020
      • April 30, 2021 for updated workplan indicating the progress made between January 1, 2021 and March 31, 2021
      • July 31, 2021 for updated workplan indicating the progress made between April 1, 2021 and June 30, 2021
    • Templates/Guidance:
      • CDA does not require a specific template for Workplan; however, you may refer to the sample template for consideration.

    Performance Data Reports

    • Who is required: Designated ADRCs
    • Frequency: Quarterly
    • Due Dates:
      • October 31, 2020 for all activities occurred between July 1, 2020 and September 30, 2020
      • January 31, 2021 for all activities occurred between July 1, 2020 and December 31, 2020 (cumulative of first two quarters)
      • April 30, 2021 for all activities occurred between July 1, 2020 and March 31, 2021 (cumulative of first three quarters)
      • July 31, 2021 for all activities occurred between July 1, 2020 and June 30, 2021 (cumulative of all four quarters)
    • Templates/Guidance:
      • Request the “ADRC Infrastructure Grants Data Collection and Reporting Workbook” template by contacting ADRC@aging.ca.gov.
      • Refer to the reporting instructions posted below.
      • ADRCs are requested to report all services provided by its core and extended partners, regardless if services are funded with ADRC Infrastructure Grants Program funds or not. ADRC partners are encouraged to develop a methodology for completing and submitting accurate data reports to the best of their abilities.

    Expenditure Reports

    • Who is required: Designated and Emerging ADRCs
    • Frequency: Monthly
    • Due Dates:
      • No later than the last business day of each month for the previous month’s expenditures. For example, the October 2020 expenditure report is due to CDA by November 30, 2020 and will capture all expenditures from October 1, 2020 through October 31, 2020.
      • July 31, 2021 for the Final Report of Expenditures (Closeout Report)
    • Templates/Guidance:
      • Refer to the “ADRC Infrastructure Grants Program Expenditure Report & Request for Reimbursement” template and instructions.
      • ADRC Infrastructure Grants Program expenditures must be tracked and reported separately from ADRC CARES Act expenditures.

    For all submissions, please send to ADRC@aging.ca.gov

    Reporting Templates and Instructions:

    Under construction.

    General Information

    In response to the COVID-19 crisis, Congress has approved H.R. 748 (The Coronavirus Aid, Relief, and Economic Security (CARES) Act) which allocated $50 million in funds at the national level for State Aging and Disability Resource Centers. The Administration for Community Living is allocating this emergency funding to states based on the number of individuals in the state who are age 60 and older (based on 2018 Census data) and individuals of all ages with disabilities (based on 2017 American Community Survey data). California’s allocated amount is $3,005,454. Local partnerships that have been approved as a Designated ADRC or an Emerging ADRC are eligible to receive funding under this funding opportunity.

    The purpose of this funding opportunity is to aid California’s Aging and Disability Resource Connection Program efforts to prevent, prepare for, and respond to, COVID-19 by 1) supporting capacity and resource allocation at the local level to ensure coordination across agencies and programs, and 2) supporting immediate response to urgent needs resulting from the impacts of the COVID-19 pandemic. This ADRC/NWD System funding opportunity shall be primarily used for conducting “rapid assessments” and supporting lasting system changes related to consumer access to existing long-term services and supports (LTSS) options. “Access” is defined as:

    • Connecting individuals to existing LTSS options.
    • Support for navigating the healthcare and long-term care system.
    • Enhancing and/or converting service delivery models (i.e., converting to virtual and/or web-based services) to overcome consumer challenges in obtaining existing LTSS options.
    • Adopting system change initiatives to improve care coordination for consumers and provide streamlined access to existing LTSS options.
    • Improving coordination and integration between healthcare and long-term care service providers.
    • Establishing consumer-friendly entry points, or new interfaces, for people seeking LTSS options at the community level.
    General Resources:

    Reporting Requirements

    Expenditure Reports

    • Who is required: Designated and Emerging ADRCs
    • Frequency: Monthly
    • Due Dates:
      • October 15, 2020 for the expenditure period of April 1, 2020 through September 30, 2020
      • Effective November 30, 2020, ADRCs must begin submitting monthly ADRC CARES Act expenditure reports to CDA, which are due no later than the last business day of each month for the previous month’s expenditures. For example, the October 2020 expenditure report is due to CDA by November 30, 2020 and will capture all expenditures from October 1, 2020 through October 31, 2020.
      • October, 31, 2021 for the Final Report of Expenditures (Closeout Report)
    • Templates/Guidance:
      • Refer to “ADRC CARES Act Expenditure Report” form and instructions
      • ADRC CARES Act expenditures must be tracked and reported separately from ADRC Infrastructure Grants Program expenditures.

    Performance Data Reports

    • Who is required: Designated and Emerging ADRCs
    • Frequency: Semi-Annually
    • Due Dates:
      • October 15, 2020 for all activities occurred between April 1, 2020 and September 30, 2020
      • April 15, 2021 for all activities occurred between October 1, 2020 and March 31, 2021
      • October 15, 2021 for all activities occurred between April 1, 2021 and September 30, 2021
    • Templates/Guidance:
      • Refer to the “ADRC CARES Act Data Collection & Reporting Form” and instructions.
      • ADRCs are requested to report all services provided by its core and extended partners, regardless if services are funded with ADRC CARES Act funds or not. With the understanding that Emerging ADRCs may not have yet fully developed ADRC core services/functions (e.g., Options Counseling and Transition Services), Emerging ADRCs may not have any information to report for certain data elements. ADRC partners are encouraged to develop a methodology for completing and submitting accurate data reports to the best of their abilities.

    Property Purchases

    • Who is required: Designated and Emerging ADRCs
    • Frequency: Prior to purchase/disposal of any property and after the purchase of property
    • Templates/Guidance:
      • Refer to Program Memo 21-06 for guidelines and requirements.
      • Refer to “ADRC CARES Act Property Purchase Request Form” and instructions.
      • Refer to “ADRC CARES Act Property Acquisition Form” and instructions.

    Rapid Assessment

    • Who is required: Designated and Emerging ADRCs
    • Frequency: At least twice during the funding period
    • Due Dates:
      • August 31, 2020 for initial assessment
      • October 31, 2021 or sooner for updated assessment(s)
    • Templates/Guidance:
      • Refer to the “Rapid Assessment” template and instructions.
      • Although only one updated assessment is required, ADRCs may submit updates on multiple occasions.

    For all submissions, please send to ADRC@aging.ca.gov

    Reporting Templates and Instructions:

    Technical Resources

    Care Transition Services

    Addressing the Digital Divide

    Addressing Social Isolation and Loneliness

    Other Resources

    Public Awareness Samples

    Samples: